---
title: Zendesk Federated Search
slug: docs/zendesk-federated-search
description: Learn how to create an API key for the Zendesk-Archbee integration and seamlessly set it up in Archbee. Sync your space with Zendesk, activate Search Settings, and add Archbee Docs as a search source in Zendesk Help Center. Enhance user experience by acce
docTags: 
createdAt: 2023-03-22T05:18:35.000Z
---

## 1.Create an API key for Archbee Integration

Go to  your Zendesk admin control panel `https://{zendeskSubdomain}.zendesk.com/admin/apps-integrations/targets/targets`and add an API key for Zendesk - Archbee integration.



::Image[]{alt="Zendesk API key - Archbee integration" src="https://api.archbee.com/api/optimize/bNBm7nPJgXjbjLyfbHNh2/i9Kd1oKb0fXmkYoR3rZjp_image.png" size="88" width="2922" height="1184" caption="Zendesk API key - Archbee integration" position="center" showCaption="true"}

## 2. Archbee Zendesk integration

Go to your Archbee Account > [Integrations](https://app.archbee.com/settings/team-integrations) `https://app.archbee.com/settings/team-integrations`

Scroll to Zendesk Integration and fill the form.

![Archbee Zendesk Integration](https://api.archbee.com/api/optimize/bNBm7nPJgXjbjLyfbHNh2/VqcOjYfqNWQ3jG6GISLca_image.png "Archbee Zendesk Integration")

## 3. Sync Archbee Space with Zendesk

Go to a space that is or will published and activate Zendesk sync.

![](https://api.archbee.com/api/optimize/bNBm7nPJgXjbjLyfbHNh2/nDRQmB1S2-u_Kd53nVgnO_image.png)

After space publish, go  Zendesk Help Center`https://{zendeskSubdomain}.zendesk.com/hc/admin/general_settings` and activate Search Settings:



::Image[]{src="https://api.archbee.com/api/optimize/bNBm7nPJgXjbjLyfbHNh2/9EvsGmZjszDMYCQjfq_w-_image.png" size="76" width="2690" height="998" position="center" showCaption="false"}

Click **Manage**  from Search Sources 



![](https://api.archbee.com/api/optimize/bNBm7nPJgXjbjLyfbHNh2/g3700CQep27Ndx6XRJgfv_image.png)

Click** Add Search Sources**

![](https://api.archbee.com/api/optimize/bNBm7nPJgXjbjLyfbHNh2/GWBVzpna6bH96S5asyIDO_image.png)

And activate your **Archbee Docs External content.**

:::hint{type="warning"}
If an Archbee Space Zend Federated Sync Status is disabled, after space publish, Archbee will automatically unpublish Zendesk Source.
:::

## 4. Using Zendesk Help Center Search

And now you can go to your Zendesk HelpCenter Domain and use zend desk Search:

`https://{zendeskSubdomain}.zendesk.com/hc/en_us` 



::Image[]{src="https://api.archbee.com/api/optimize/bNBm7nPJgXjbjLyfbHNh2/ux36rHz1HVTF3mnHcBiuT_image.png" size="78" width="2468" height="1418" position="center" showCaption="false"}