Plans that scale with
your team and documentation

Annual — 20% Off
Monthly

GROWING

Best for growing teams
with simple documentation
$30
/m
5 team members included
$4/m per additional member
START FREE TRIAL

SCALING

More advanced features and full
branding for scaling documentation
$100
/m
10 team members included
$8/m per additional member
START FREE TRIAL

ENTERPRISE

Scalable documentation for
complex deployments and large teams
CUSTOM PRICE
CONTACT SALES

ENTERPRISE+

CUSTOM
$20K fixed price for 3 month pilot.
Custom contract after.
  • Customer Success Manager
  • Dedicated Onboarding
  • Custom Integrations
CONTACT SALES

Compare the features

GROWING
SCALING
ENTERPRISE
ENTERPRISE+
Documents & Spaces
Unlimited
Unlimited
Unlimited
Unlimited
Share spaces
Share spaces on your custom domain
Brand colors, logos
and custom links on
shared spaces
CDN & Image Optimization
for your custom domains
Password Authentication
for your users
Access control per team member
OpenAPI (formerly Swagger) integration
Contextual documentation widget
Document revision history
One month
3 months
1 year
Unlimited
Storage for file uploads
10GB + 1GB/team account
20GB + 2GB/team account
100GB + 5GB/team account
Per contract
Custom domains included
1
1
2
Per contract
Cost per additional custom domain
$10/m
$20/m
$40/m
Per contract
Space Links
Custom JavaScript
Custom SEO settings
Custom CSS
Custom include headers
Custom footer HTML
Version Links
Guest account protection
for shared spaces
Custom landing pages
on shared spaces
Remove Archbee logo
from shared spaces
SSO (Google Workspace or Microsoft Active Directory)
JIRA Integration
GitHub Integration
Slack Integration
Magic Link Authentication
for your users
Reusable Variables
Reusable Content Snippets
JWT Authentication
for your users
Search Analytics for
team and customer queries
Access control per team member and team groups
Invoicing Options
API Access
Create downloadable PDF version on publish
Language Localization
Dedicated Onboarding
Email & Chat Support
Within 48 hours
Within 24 hours
Within 12 hours

Frequently
asked
questions

What is a Space?

A space in Archbee is the way you group documents under a single scope: a team, a project, or a topic. Spaces can be private to your team or published externally to a custom domain.
Spaces are a foundational element of your product knowledge management. They act as a top-level container for documents you create in Archbee.
Each space has a document tree, and each document can have 0-n children documents.

What use cases do you support?

We currently support a variety of use cases, to cover all your external and internal documentation needs: Developer Documentation, Self-service product knowledge base, API documentation, In-app documentation as well as Internal company wiki.

Can I export my data?

Absolutely — your data and your docs are yours. Easily export your docs individually or export your whole organization’s content. Documents are exported in Markdown format, or rendered PDF files.

How secure is Archbee?

We regularly test our security with outside firms and security freelancers.
We also use daily backups, encryption at rest and in transit, a PCI Service Provider Level 1 payment processor (Stripe), and secure AWS services to keep your data safe.

What type of support is offered?

We offer support to customers through our live chat, or at support@archbee.io. We try to answer any question in less than 30 minutes, but sometimes it takes up to one business day.

Where's my data located?

Your data lives in AWS US east datacenters. We use CDNs and caches so that you & your users get a fast user experience no matter where you are in the world.

How are you using my data?

We collect usage events that help us improve our product over time. We will never share any data of yours with third party companies or governments.

Who owns the documents my team/company creates?

Your company does. At any point in time, at your request, we will provide you an exported file with any kind of data we hold and/or destroy it and all of its backups.

What happens when the free trial ends?

When the 21-day free trial ends, you will be asked to upgrade to a paid plan. You can also request a 7-day extension after the trial ends if you need more time.

Can I add or remove team members?

You can add or remove team members at any time from your account settings, team management section. If you add members, you will be billed the prorated amount on the next invoice.

Can I change plans after I sign up?

Yes, you can switch from monthly to annual payments or the other way around. And you can also upgrade from one plan to another, or downgrade to a lower plan, should your needs change. You can make the change directly in your account settings, or contact support@archbee.com.

What happens if I am not satisfied with my Archbee purchase?

If you're not satisfied with Archbee - product or service, we offer a refund within your first paid month. No questions asked.

What do I need in order to use it?

Archbee works in any recent browser. An account is required. You can create one (for free) here:

What are the requirements for the Startup Program?

Your startup has been founded less than 3 years ago, your team size is less than 20 people, you haven't raised more than 2M USD, and you're not an existing customer. On the Startup Program the price is fixed at $49/m regardless of number of users added.

Do you offer discounts?

Yes, we offer discounts for several organizations:
- Free Growing plan for open source software;
- 50% discount for non-profit organisations  and for educational purposes;
- Special Startup Program - see the dedicated FAQ on this.

Contact us at support@archbee.com to claim your discount.

Any other questions?

Feel free to email us at support@archbee.com with any other questions. We'll be happy to answer!