AI Addon
Summary
Archbee AI Addon and features
Archbee AI Addon is an out-of-the-box, ready-to-use set of AI features.
With Archbee AI Addon, you will have access to Ask AI, AI Write Assist, Generate Summary, and Shadow docs features.
Once you activate Archbee AI Addon, we will create vector representations of your documents in the background.
After that, the search function becomes overpowered with the "Ask AI" feature, where your team or customers get to ask natural language questions that have the context of the knowledge in your workspace.
Ask AI is available both for internal and external/published portals. Just click the Search box, ask a question, hit Enter, or click the Ask AI blue bar.
Once you get an answer from our AI, you can:
- Continue the conversation and ask for more information if the provided answer is not satisfying
- Use the Sources section at the end of the answer to navigate to the source documents
- Use the Like/Dislike buttons on the right side to rate the answer - since Archbee AI is still in beta, this will significantly help us evaluate and improve our AI model
The AI Write Assistant can be used only if you enable the Archbee AI Addon from the Integration page.
How you can use it:
- Open the AI Write Assistant menu(block menu) by clicking the 3 or 6 dots on the left of a paragraph
- You can now interact with our AI Write Assistant using the chat box, just like ChatGPT.
AI Write Assistant options:
- Fix grammar and spelling -> This will open the chat box and will provide an AI-verified version of the text inside the paragraph. You can continue chatting and improving this version in the same chat box
- Rewrite with AI -> This will open an empty chat box, with the context of the text inside the paragraph, and you can perform different operations using our AI(translate, summarize, expand, etc.)
- Make it shorter -> This will open the chat box and will provide a summarised version of your paragraph content. You can continue chatting with our AI to improve the content
Chat box options
Once you reach the AI Write Assistant chat box, you can perform multiple operations:
- Use it to generate content using our AI, just like you do with chat GPT
- After you get your desired answer, use the buttons below the answer to:
- Accept & Replace - replace the content of your paragraph with the current AI answer
- Try again - Resend the same query to AI
- Dismiss - close the AI chat box and delete the conversation
- Use the 3 dots menu on the right side of each answer to:
- Copy to clipboard
- Accept & Replace previous responses
- Change tone: use our Change Tone dropdown to select the tone in which our AI will respond
- Use our shortcut buttons to send queries to our AI: Summarize, Make it longer, etc.
Summary generation is an AI feature included in the Archbee AI addon. Using Generate Summary, our AI will summarize your article briefly and post it at the beggining of the article, just below the title. This is useful when you have complex articles and consider users may benefit from a short summary at the beginning.
Once a summary is generated, you can Regenerate it, Remove it, or manually Edit the summary by just clicking inside the text box.
Shadow Docs Folder is a feature used for keeping documents private and, at the same time, sending them to our AI Search function for indexing.
Here's how it works:
- Create the Shadow docs folder inside of your space;
- Add your content there. Here are some potential use cases:
- You have code files that you want to keep private from your readers, but you also want the Ask AI Search to be able to respond to your users based on those code files;
- You have draft&bulk notes/docs/articles/etc. that are not in a readable or presentable form, and they are not suited to be presented to users, but still, the information inside is valuable, and you want the Ask AI Search to be able to answer to your users;
- All docs inside a Shadow Docs folder will be sent to the Ask AI Search to be indexed. This means that if you publish your Space, your users will not see these files, but the AI Search Assistant will have their context and can provide answers based on them;
The files inside the Shadow Docs will NOT be shown to users when you publish your Space. This applies for both Publish to Preview and Publish to Production;
Possible use cases:
- You have code files that you want to keep private from your readers, but you also want the AI Search to be able to respond to your users based on those code files;
- You have draft&bulk notes/docs/articles/etc. that are not in a readable or presentable form, and they are not suited to be presented to users, but still, the information inside is valuable, and you want the AI Search to be able to answer to your users;
How to enable Shadow Docs
Open Space menu by clicking the 3 vertical dots ( ), near the Settings ()
Click on Create Shadow Docs folder
Add required docs to Shadow Docs folder.
The Shadow Docs folder will act like a regular folder:
- You can drag&drop files to it;
- You can create docs directly inside from the ➕ button near it's name;
- You can archive it if you no longer need it;
🛟 We covered you!
If you archive it, you can re-create the Shadow Docs folder from the Space's menu (3 dots menu), or to recover the old folder from archives.
Enable / Disable Archbee AI Addon
Go to your workspace settings and select, below the AI Addon, Enabled or Disabled, and click the Save button.
Disable Archbee AI for a Specific space -> If you have sensitive data or private docs in one or more spaces, and you want to keep them private (while other Spaces are integrated with Archbee AI), go to Space Settings and deactivate the integration.
The Space that will have Archbee AI deactivated from Space Settings will not be indexed, and the content inside this space will not be available via Ask AI or AI Write Assistant features.
Tokens
You get an included number of tokens with your AI Addon, as mentioned on the pricing page in the FAQ section at the bottom. These tokens are consumed every time you use our AI features based on the volume of text processed.
We will charge for the extra consumed tokens if you exceed the included tokens. You can see the consumption and extra costs in Organization Settings. You can set limits for your extra consumption. If the limit is hit, we will deactivate AI for you.
Security and Privacy
We use Microsoft Azure OpenAI API service for all LLM & AI features. The content in your workspace and queries will be sent to Azure OpenAI API.
Read Microsoft’s data privacy policy.
Extract from Microsoft's data privacy policy(as presented on 22 Sept 2023):
Your prompts (inputs) and completions (outputs), your embeddings, and your training data: are NOT available to other customers. are NOT available to OpenAI. are NOT used to improve OpenAI models. are NOT used to improve any Microsoft or 3rd party products or services. are NOT used for automatically improving Azure OpenAI models for your use in your resource (The models are stateless, unless you explicitly fine-tune models with your training data). Your fine-tuned Azure OpenAI models are available exclusively for your use. The Azure OpenAI Service is fully controlled by Microsoft; Microsoft hosts the OpenAI models in Microsoft’s Azure environment and the Service does NOT interact with any services operated by OpenAI (e.g. ChatGPT, or the OpenAI API).