The documentation platform your entire team will love
- Up to 3 members
- Up to 3 spaces
- Custom domain
- Basic branding
- GitHub integration
- Contextual Documentation
- API Documentation
- Unlimited readers
- Unlimited project spaces
- Public or private portals
- Custom domain & branding
- Password protection
- Everything in Scaling
- All Addons included
- Invoicing options
- Onboarding & training
- White-glove migration
available for early-stage startups only.
Plans & Features Detailed
Spaces & documents
Publish spaces to custom domain
CDN & image optimization
for public spaces
Storage for file uploads
Document revision history
Space links for multi-product documentation
Version links for multi-version documentation
Reusable content snippets
Analytics for search & AI search
Custom domains included
Readers & traffic
Team members included
Team members maximum
Additional team members
(Okta, Azure, Google)
Your brand colors and logo on public spaces
Custom SEO settings
Remove Archbee logo
from public spaces
Custom include headers
Custom landing pages
on public spaces
Custom footer HTML
AI Write Assist &
AI Question Answering ⓘ
App Widget ⓘ
Public API Access ⓘ
Print To PDF ⓘ
Extra Domains ⓘ
(with AI question answering)
via chat or email
Dedicated Customer Success Manager
Frequently asked questions
What is a team member vs a reader?
A team member is a person who contributes to your documentation, most likely somebody from your team. You are charged for extra team members.
A reader is a person who is reads the content, sometimes it could be an external person, sometimes your team member. You are not charged for readers.
What is a space?
A space in Archbee is the way you group documents under a single scope: a team, a project, or a topic. Spaces can be private to your team or published externally to a custom domain. Spaces are a foundational element of your product knowledge management. They act as a top-level container for documents you create in Archbee. Each space has a document tree, and each document can have 0-n children documents.
What use cases do you support?
We currently support a variety of use cases, to cover all your external and internal documentation needs. Product documentation, developer documentation, user guides, onboarding & training, process documentation, design documentation, automated customer support.
What are the included tokens for the AI Addon? How is overage charged?
The AI Addon needs to be purchased separately from your main subscription, with the exception if the subscription is Enterprise which has the AI Addon included. Only current Enterprise plans have the AI Addon included, not the previous ones. For previous Enterprise plans, the addon can be acquired at $250/m with the same nr of tokens.
If you have purchased the Addon, depending on your main subscription, we have a different number of included tokens:
For Growing: 100K tokens/month
For Scaling: 200K tokens/month
For Enterprise: 400K tokens/month
Completion tokens are charged a full token, while prompt tokens are charged half a token.
Additional tokens are charged at $0.06 per 1000 tokens.
Setting soft limits and hard limits for token consumption is available.
Can I export my data?
Absolutely — your data and your docs are yours. Easily export your docs individually or export your whole organization’s content. Documents are exported in Markdown format, or rendered PDF files.
What security practices does Archbee follow?
Archbee is SOC 2 Type 2 certified. Check out our online security portal https://security.archbee.com
To receive the report, contact us at firstname.lastname@example.org and we'll need you to sign an NDA before providing it.
How secure is Archbee?
We regularly test our security with outside firms and security freelancers.
We also use daily backups, encryption at rest and in transit, a PCI Service Provider Level 1 payment processor (Stripe), and secure AWS services to keep your data safe.
What type of support is offered?
We offer support to customers through our live chat, or at email@example.com. We try to answer any question in less than 30 minutes, but sometimes it takes up to one business day.
Where's my data located?
Your data lives in AWS US east datacenters. We use CDNs and caches so that you & your users get a fast user experience no matter where you are in the world.
How are you using my data?
We collect usage events that help us improve our product over time. We will never share any data of yours with third party companies or governments.
Who owns the documents my team/company creates?
Your company does. At any point in time, at your request, we will provide you an exported file with any kind of data we hold and/or destroy it and all of its backups.
What happens when the free trial ends?
When the 14-day free trial ends, you can upgrade to a paid plan. Our free offering is not available at the moment.
Can I add or remove team members?
You can add or remove team members at any time from your account settings, team management section. If you add members, you will be billed the prorated amount on the next invoice.
Can I change plans after I sign up?
Yes, you can switch from monthly to annual payments or the other way around.
And you can also upgrade from one plan to another, or downgrade to a lower plan, should your needs change.
You can make the change directly in your account settings, or contact firstname.lastname@example.org.
What happens if I am not satisfied with my Archbee purchase?
If you're not satisfied with Archbee - product or service, we offer a refund within your first paid month. No questions asked.
What do I need in order to use it?
Archbee works in any recent browser. An account is required. You can create a free trial here:START FREE TRIAL
Do you offer discounts?
Yes, we offer discounts for several organizations:
- Free Growing plan for open source software;
- 50% discount for non-profit organisations and for educational purposes;
Contact us at email@example.com to claim your discount.
Any other questions?
Feel free to email us at firstname.lastname@example.org with any other questions. We'll be happy to answer!