The documentation platform your entire team will love

Plans for teams & documentation of all sizes. Without breaking the bank and without buying what you don't need.
Annual — 20% discount
Monthly

STARTER

For minimalistic software documentation needs.
  • Up to 3 members
  • Up to 3 spaces
  • Custom domain
  • Basic branding
  • GitHub integration
  • Contextual Documentation
  • API Documentation
Forever
FREE
GET FREE ACCOUNT

GROWING

Standard features to manage and distribute documentation.
  • Unlimited readers
  • Unlimited project spaces
  • Public or private portals
  • Custom domain & branding
  • Custom JavaScript
  • Password protection
Starting at
$50
/m
START FREE TRIAL

ENTERPRISE

Large deployments, advanced security, training and migrations.
  • Everything in Scaling
  • All add-ons included
  • SAML
  • Invoicing options
  • Onboarding & training
  • White-glove migration
Starting at
$960
/m
TALK TO SALES
STARTUP
PROGRAM
Any of our plans, discounted 50% for 2 years,
available for early-stage startups.

Plans & Features Detailed

PLATFORM
STARTER
GROWING
SCALING
ENTERPRISE
ENTERPRISE+
Spaces & documents
Up to 3 spaces
Unlimited
Unlimited
Unlimited
Unlimited
Public spaces
Publish spaces to custom domain
CDN & image optimization
for public spaces
Document verification
Full-text search
Storage for file uploads
10GB +
1GB/team member
20GB +
2GB/team member
100GB + 
10GB/team member
Per contract
Document revision history
1 Year
2 Years
5 years
Unlimited
Space links for multi-product documentation
Version links for multi-version documentation
Reusable variables
Reusable content snippets
Language localization
Search analytics
Space groups
Custom domains included
1
1
1
Per contract
PUBLIC ACCESS
STARTER
GROWING
SCALING
ENTERPRISE
ENTERPRISE+
Readers & traffic
Unlimited
Unlimited
Unlimited
Password auth
Guest accounts
Magic links ⓘ
JWT ⓘ
SAML ⓘ
INTERNAL ACCESS
STARTER
GROWING
SCALING
ENTERPRISE
ENTERPRISE+
Team members included
3
3
3
Unlimited
Additional team members
Unlimited
• Billed annually
$4/month/member
$8/month/member
$16/month/member
• Billed monthly
$5/month/member
$10/month/member
$20/month/member
SSO (Google, Microsoft)
Review system
User groups
Multiple organizations ⓘ
SAML SSO ⓘ
INTEGRATIONS
STARTER
GROWING
SCALING
ENTERPRISE
ENTERPRISE+
Embed integrations
GitHub (docs-as-code)
OpenAPI/Swagger
JIRA
Slack
Intercom
Zendesk
CUSTOMIZATION
STARTER
GROWING
SCALING
ENTERPRISE
ENTERPRISE+
Your brand colors and logo on public spaces
Custom JavaScript
Custom CSS
Custom SEO settings
Remove Archbee logo
from public spaces
Custom include headers
Custom landing pages
on public spaces
Custom footer HTML
ADDONS
STARTER
GROWING
SCALING
ENTERPRISE
ENTERPRISE+
AI Write Assist & 
AI Question Answering ⓘ
$20/m with 100k tokens/m included
$50/m with 200k tokens/m included
Included add-on with 400k tokens/m included ⓘ
Per contract
• AI conversation analytics ⓘ
• AI external sources ⓘ
App widget ⓘ
$100/m
$100/m
Public API access ⓘ
$100/m
$100/m
Print to PDF ⓘ
$100/m
$100/m
Extra domains ⓘ
$10/m
$20/m
$100/m
Per contract
CUSTOMER SUPPORT
STARTER
GROWING
SCALING
ENTERPRISE
ENTERPRISE+
Archbee documentation
(with AI question answering)
Customer support
via chat or email
Within 24-36 hours
Within 24 hours
Within 12 hours
Dedicated Customer Success Manager
Dedicated onboarding
Invoicing options
White-glove migration

Frequently asked questions

What is a team member vs a reader?
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A team member is a person who contributes to your documentation, most likely somebody from your team. You are charged for extra team members.

A reader is a person who reads the content - they can be an external person or your team member. You are not charged for readers.

What is a space?
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A space in Archbee is the way you group documents under a single scope: a team, a project, or a topic. Spaces can be private to your team or published externally to a custom domain. Spaces are a foundational element of your product knowledge management. They act as a top-level container for documents you create in Archbee. Each space has a document tree, and each document can have 0-n children documents.

What use cases do you support?
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We currently support a variety of use cases, to cover all your external and internal documentation needs: product documentation, developer documentation, user guides, onboarding & training, process documentation, design documentation, automated customer support.

What are the included tokens for the AI add-on? How is overage charged?
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The AI Add-on needs to be purchased separately from your main subscription, with the exception of the Enterprise subscription plan with the add-on already included. Only current Enterprise plans have the AI Add-on included, not the previous ones. For previous Enterprise plans, you can get the add-on for $250/m with the same number of tokens.

If you have purchased the add-on, depending on your main subscription, we have a different number of included tokens:

Growing: 100K tokens/month
Scaling: 200K tokens/month
Enterprise: 400K tokens/month

Completion tokens are charged a full token, while prompt tokens are charged half a token.

Additional tokens are charged at $0.06 per 1000 tokens.

Setting soft limits and hard limits for token consumption is available.

What AI model are you using?
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We are using OpenAI models hosted on Microsoft Azure OpenAI service for customer data privacy reasons.
Depending on the use case, the API availability and reliability, we can use GPT-3.5 or GPT-4+ models to ensure a great question-answering experience.

Can I export my data?
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Absolutely — your data and your docs are yours. Easily export your docs individually or export your whole organization’s content. Documents are exported in a Markdown format, or rendered PDF files.

What security practices does Archbee follow?
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Archbee is SOC 2 Type 2 certified. Check out our online security portal https://security.archbee.com

To get the report, contact us at support@archbee.com and we'll need you to sign an NDA before providing it.

How secure is Archbee?
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We regularly test our security with outside firms and security freelancers.

We also use daily backups, encryption at rest and in transit, a PCI Service Provider Level 1 payment processor (Stripe), and secure AWS services to keep your data safe.

What type of support is offered?
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We offer customer support through our live chat, or at support@archbee.com. We try to answer any questions in less than 30 minutes, but sometimes it takes up to one business day.

Where's my data located?
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Your data lives in AWS US east data centers. We use CDNs and caches so that you & your users get a fast user experience no matter where you are in the world.

How are you using my data?
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We collect usage events that help us improve our product over time. We will never share any of your data with third party companies or governments.

Who owns the documents my team/company creates?
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Your company does. At any point in time, at your request, we will send you an exported file with any kind of data we hold and/or destroy it and all of its backups.

What happens when the free trial ends?
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When the 14-day free trial ends, you can upgrade to a paid plan. Our free offering is not available at the moment.

Can I add or remove team members?
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You can add or remove team members at any time from account settings > team management section. If you add members, you will be billed the prorated amount on the next invoice.

Can I change plans after I sign up?
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Yes, you can switch from monthly to annual payments or the other way around.

And you can also upgrade from one plan to another, or downgrade to a lower plan, should your needs change.

You can make the change directly in account settings, or contact support@archbee.com.

What happens if I am not satisfied with my Archbee purchase?
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If you're not satisfied with Archbee - product or service, we offer a refund within your first paid month. No questions asked.

What do I need in order to use it?
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Archbee works in any modern browser - create an account to start your free trial here:

Do you offer discounts?
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Yes, we offer discounts for several organizations:

- Free Growing plan for open source software;
- 50% discount for non-profit organizations and for educational purposes;

Contact us at support@archbee.com to claim your discount.

Any other questions?
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Feel free to email us at support@archbee.com with any other questions. We'll be happy to answer!

Book a call

Get on a call with us to clarify anything pricing related.
Meet with our Head of Product to detail your needs — not a sales call.