Pin

Customer Story•

Learn how Pin gained a dedicated space for public documentation and started providing clear information about their product.

What is Pin?#

Pin is an AI-powered recruiting solution that helps recruiters and founders connect withtop talent faster. We surface hard-to-find candidates, automate personalized outreach,and simplify interview scheduling. Our smart inbox keeps conversations moving, whilesourcing analytics show what’s working and where to improve. Whether you're scaling astartup or growing a team, we make hiring faster, smarter, and more human.

What was the problem you were facing before Archbee?#

We use Archbee for our Help Center because it makes collaborating easy and helps uskeep everything consistent. We considered Notion, but we’ve mostly used it for internaldocs. In the past, we relied on the help center built into our support tool, but it was a bitlimited for building reusable, well-organized content. Before Archbee, we didn’t have adedicated space for public documentation, which made it harder to share clear,accessible information about how to use our product. Now, everything’s centralized,easier to manage, and more helpful for our users.

Why Archbee over the alternatives?#

We chose Archbee because it checked all the boxes and fit our budget. The editor isintuitive, and creating reusable blocks helps us keep content consistent withoutconstantly copying and pasting. It also gives us control over who can view or editcontent, and the clean navigation and reliable search make it simple for users to findwhat they need. Overall, it’s made building and managing our Help Center morestreamlined.

What would you say to other companies considering Archbee?#

Finding the right documentation tool depends on your team’s needs, but for us, Archbeewas the best choice. The sleek, intuitive interface made it easy to get started and for ourteam to collaborate without a learning curve. It’s flexible, affordable, and great forcreating well-structured, professional-looking documentation. Features likedrag-and-drop editing and direct image pasting saved us time and made the wholeprocess feel effortless. If you're looking for a user-friendly tool to manage and sharedocumentation, Archbee’s definitely worth a try.

“We chose Archbee because it checked all the boxes and fit our budget. The editor is intuitive, and creating reusable blocks helps us keep content consistent without constantly copying and pasting.”
Jenn Vu
Jenn Vu
Operations
Pin logo
Company
Pin
Founded
New York, 2024
Industry
b2b-saas
Documentation
View Documentation

More customer stories

Discover how other teams are using Archbee to transform their documentation

FALL 2026Easiest SetupENTERPRISE
FALL 2026Easiest To UseENTERPRISE
FALL 2026Best UsabilityENTERPRISE
FALL 2026High PerformerENTERPRISE
UsersLove UsMILESTONE
Make

How Make built an API-first, automated documentation pipeline with Archbee—taking community app docs coverage from near zero to ~92% and publishing 5x faster.

“Archbee didn't just solve a technical problem—it enabled a strategic shift in how we think about documentation.”

Read story →
Lemonbase

Learn why Lemonbase switched to Archbee from Notion, after trying GitBook.

“we can provide a more pleasant experience to our service users than conventional documentation platforms”

Read story →
Rollstack

Learn how Rollstack uses Archbee for SaaS documentation that does not suck.

“we needed a documentation tool destined for pure SaaS players”

Read story →
FlashStart

Learn how FlashStart improved documentation quality, enhanced team collaboration, and increased productivity by using Archbee as their docs platform.

“we improved documentation quality, enhanced team collaboration, and increased productivity with Archbee”

Read story →
Kindroid

Learn how Kindroid uses Archbee for in-app user guides for mobile apps.

“the platform has been very easy to use and provides us what we need”

Read story →
MedShift

Learn how Medshift uses Archbee as a knowledgebase with stating and user friendly interface for their users.

“we have found that although Archbee development began in our department, other departments in our company have found it to be a better alternative to legacy knowledge-base platforms we have used in the past after demonstrating its abilities in meetings”

Read story →
Digitail

Learn how Digitail uses Archbee for API documentation for veterinary clinics who need integration.

“our support time has reduced a lot, most simple questions can be answered by the AI assistant and what reaches our team in the end is more relevant and targeted problems”

Read story →
Continuum Industries

Learn how Continuum Industries is using Archbee in their product with our App Widget for a complex enterprise product

“it's easy to embed the documentation within the product, that I could maintain myself without developer hours”

Read story →
UNITH

Learn how UNITH saved a lot of human resources to enable their customers to use the API that sits on top of the digital human platform

“Archbee is helping us more than we anticipated from a sales perspective”

Read story →
SourceForge

Learn how SourceForge uses Archbee for a documentation portal platform with fair pricing.

“we’ve been told by many customers that our new documentation section powered by Archbee is very comprehensive and easy for them to read and understand”

Read story →
Altrata

Learn how Altrata uses Archbee for API documentation and saves plenty of time while not building a documentation platform internally.

“we liked the ability to host multiple domains, SSO support, and have multiple spaces with Archbee”

Read story →
Judopay

Learn how Judopay significantly improved their user documentation processes with Archbee.

“With Archbee in place, "our developer documentation now has a more professional look and is easier for our end users to follow the steps to integrate with us.”

Read story →
Cast Group

Learn how Cast Group improved support and fostered customer autonomy with Archbee.

“Archbee allowed us to organize all the documentaiton for our products in a way that truly supports our customers.”

Read story →
Metzler

Learn how Metzler uses Archbee for FAQs and never has to worry about correct sitemap configurations again.

“after every single department can structure their own part of the Archbee FAQ, we are very confident that we will create a good platform with a huge knowledge base”

Read story →
RealDesk AI

Learn how RealDesk improved customer training by using documentation created and shared with Archbee.

“We're really happy with Archbee and we're looking forward to doing a lot more with it and creating more content”

Read story →
Monetate

Learn how Monetate redesigned their documentation to meet growing internal and external requirements using Archbee

“Since officially launching Monetate Developer Hub on 5 September, a fair number of Monetate employees have raved about how much better the developer documentation looks.”

Read story →
Element Logic

Learn how Element Logic has been improving technical knowledge sharing with Archbee.

“First of all, and the surprise was that it was so easy to write and to use a writer. That meant that our product managers and our developers wanted to write technical documentation suddenly.”

Read story →
Lynceus

Learn how Lynceus leveraged our start-up program and changed the way they create and share documentation with Archbee.

“Archbee provided us with a simple way to keep our docs up to date and easily share them with internal and external readers".”

Read story →
Ocient

Learn how Ocient increased web traffic to their documentation by using Archbee as their SEO-optimized documentation platform.

“we've seen a 5x increase in web traffic to docs.ocient.com and saw Ocient's Google search rankings for documentation rank in the top 10 results”

Read story →
Qualetics

Learn how Qualetics is providing its customers with the documentation they need through the knowledge base built using Archbee.

“Archbee is a great ally to our platform. Our knowledge base meets our customers expectations.”

Read story →
Make

How Make built an API-first, automated documentation pipeline with Archbee—taking community app docs coverage from near zero to ~92% and publishing 5x faster.

“Archbee didn't just solve a technical problem—it enabled a strategic shift in how we think about documentation.”

Read story →
Lemonbase

Learn why Lemonbase switched to Archbee from Notion, after trying GitBook.

“we can provide a more pleasant experience to our service users than conventional documentation platforms”

Read story →
Rollstack

Learn how Rollstack uses Archbee for SaaS documentation that does not suck.

“we needed a documentation tool destined for pure SaaS players”

Read story →
FlashStart

Learn how FlashStart improved documentation quality, enhanced team collaboration, and increased productivity by using Archbee as their docs platform.

“we improved documentation quality, enhanced team collaboration, and increased productivity with Archbee”

Read story →
Kindroid

Learn how Kindroid uses Archbee for in-app user guides for mobile apps.

“the platform has been very easy to use and provides us what we need”

Read story →
MedShift

Learn how Medshift uses Archbee as a knowledgebase with stating and user friendly interface for their users.

“we have found that although Archbee development began in our department, other departments in our company have found it to be a better alternative to legacy knowledge-base platforms we have used in the past after demonstrating its abilities in meetings”

Read story →
Digitail

Learn how Digitail uses Archbee for API documentation for veterinary clinics who need integration.

“our support time has reduced a lot, most simple questions can be answered by the AI assistant and what reaches our team in the end is more relevant and targeted problems”

Read story →
Continuum Industries

Learn how Continuum Industries is using Archbee in their product with our App Widget for a complex enterprise product

“it's easy to embed the documentation within the product, that I could maintain myself without developer hours”

Read story →
UNITH

Learn how UNITH saved a lot of human resources to enable their customers to use the API that sits on top of the digital human platform

“Archbee is helping us more than we anticipated from a sales perspective”

Read story →
SourceForge

Learn how SourceForge uses Archbee for a documentation portal platform with fair pricing.

“we’ve been told by many customers that our new documentation section powered by Archbee is very comprehensive and easy for them to read and understand”

Read story →
Altrata

Learn how Altrata uses Archbee for API documentation and saves plenty of time while not building a documentation platform internally.

“we liked the ability to host multiple domains, SSO support, and have multiple spaces with Archbee”

Read story →
Judopay

Learn how Judopay significantly improved their user documentation processes with Archbee.

“With Archbee in place, "our developer documentation now has a more professional look and is easier for our end users to follow the steps to integrate with us.”

Read story →
Cast Group

Learn how Cast Group improved support and fostered customer autonomy with Archbee.

“Archbee allowed us to organize all the documentaiton for our products in a way that truly supports our customers.”

Read story →
Metzler

Learn how Metzler uses Archbee for FAQs and never has to worry about correct sitemap configurations again.

“after every single department can structure their own part of the Archbee FAQ, we are very confident that we will create a good platform with a huge knowledge base”

Read story →
RealDesk AI

Learn how RealDesk improved customer training by using documentation created and shared with Archbee.

“We're really happy with Archbee and we're looking forward to doing a lot more with it and creating more content”

Read story →
Monetate

Learn how Monetate redesigned their documentation to meet growing internal and external requirements using Archbee

“Since officially launching Monetate Developer Hub on 5 September, a fair number of Monetate employees have raved about how much better the developer documentation looks.”

Read story →
Element Logic

Learn how Element Logic has been improving technical knowledge sharing with Archbee.

“First of all, and the surprise was that it was so easy to write and to use a writer. That meant that our product managers and our developers wanted to write technical documentation suddenly.”

Read story →
Lynceus

Learn how Lynceus leveraged our start-up program and changed the way they create and share documentation with Archbee.

“Archbee provided us with a simple way to keep our docs up to date and easily share them with internal and external readers".”

Read story →
Ocient

Learn how Ocient increased web traffic to their documentation by using Archbee as their SEO-optimized documentation platform.

“we've seen a 5x increase in web traffic to docs.ocient.com and saw Ocient's Google search rankings for documentation rank in the top 10 results”

Read story →
Qualetics

Learn how Qualetics is providing its customers with the documentation they need through the knowledge base built using Archbee.

“Archbee is a great ally to our platform. Our knowledge base meets our customers expectations.”

Read story →

Join 3,000+ Teams Using Knowledge Portals as the #1 Resource to Answer Team & Customer Questions

Answer questions instantly with AI powered by your documentation.