Knowledge Management, Documentation, Technical Writing Blog

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Is there a difference between a user manual and a training manual
Documentation

Is there a difference between a user manual and a training manual

Discover the key differences between user manuals and training manuals, and why it's important to understand them for effective product use. Read more now.

6 Elements of Great Developer Documentation
Documentation

6 Elements of Great Developer Documentation

We'll examine the integral developer documentation elements of top-notch developer documentation.

Everything You Need to Know About Developer Documentation
Documentation

Everything You Need to Know About Developer Documentation

This article will discuss everything you need to know about developer documentation.

7 Types of SaaS Product Documentation
Documentation

7 Types of SaaS Product Documentation

In this article, we’ll cover seven essential SaaS product documentation types and the benefits they bring to SaaS companies when they invest time and effort to create high-quality documentation.

Guide to Creating a Great Product Documentation Strategy
Documentation

Guide to Creating a Great Product Documentation Strategy

Our guide will teach you how to create great product documentation strategy.

What Should Every Online Documentation Tool Be Able to Do
Documentation

What Should Every Online Documentation Tool Be Able to Do

In this article, we will look at the must-have features of an online documentation tool so that you can choose what’s best for you.

Pros and Cons of Different Types of API Documentation
Documentation

Pros and Cons of Different Types of API Documentation

There are multiple types of API documentation to choose from. We'll review the pros and cons of each of them to help you create an excellent suite of docs for your API.

5 Questions Technical Writers Face with API Documentation
Documentation

5 Questions Technical Writers Face with API Documentation

This article will outline five most common API documentation questions technical writers might have. It will also provide the answers to those questions.

The Importance of Having Great SaaS Documentation
Documentation

The Importance of Having Great SaaS Documentation

We’ll take a closer look at five reasons why having great documentation is critical for the success and sustainability of SaaS companies.

Most Frequent Mistakes to Avoid in API Documentation
Documentation

Most Frequent Mistakes to Avoid in API Documentation

In this article, we’ll warn you about the most frequent API documentation mistakes and how to make sure you don’t make them.

The Importance of Writing Through API Documentation
Documentation

The Importance of Writing Through API Documentation

This article will explore the importance of writing thorough API documentation, what benefits it can bring to developers’ work, and how it can complement the API itself.

Product Knowledge for Technical Writers: An Overview
Documentation

Product Knowledge for Technical Writers: An Overview

Technical writers need to possess thorough product knowledge. In this article, we'll explain what product knowledge is and how it is essential for technical writers.

Examples of SaaS Companies Using Product Documentation for Marketing
Documentation

Examples of SaaS Companies Using Product Documentation for Marketing

Product documentation is often thought of as purely technical. In this article, we'll show you some great examples of companies successfully leveraging product documentation for marketing.

How to Keep Your Product Documentation Safe
Documentation

How to Keep Your Product Documentation Safe

In this article, we’ll discuss how you can ensure product documentation safety during all stages of production.

Tips for Choosing a Documentation Tool for Technical Writing
Documentation

Tips for Choosing a Documentation Tool for Technical Writing

Technical writing can be challenging. Therefore, it’s a good idea to employ a documentation tool for technical writing. This article will help you decide which documentation tool is the best fit for your needs.

How to Write Code Documentation
Documentation

How to Write Code Documentation

We’ll walk you through some tips on writing stellar code documentation that developers will love.

Step-by-Step Process of Writing Troubleshooting Guides for SaaS Products
Documentation

Step-by-Step Process of Writing Troubleshooting Guides for SaaS Products

Writing a great troubleshooting guide is challenging. However, if you follow the steps described in this article, it can be a resource that your users will be thankful for.

How to Get More Developers to Use Your APIs
Documentation

How to Get More Developers to Use Your APIs

In this article, we’ll show you how to make your APIs more attractive to developers.

How Good Product Documentation Prevents Customer Loss
Documentation

How Good Product Documentation Prevents Customer Loss

This article will explain how good product documentation can help you prevent customer loss.

How to Make Your APIs More Developer-Friendly
Documentation

How to Make Your APIs More Developer-Friendly

In this article, we'll teach you how to make developer friendly APIs.

Using Diagrams in Software Documentation: Best Practices
Documentation

Using Diagrams in Software Documentation: Best Practices

This article will teach you everything you need to now about using diagrams in software documentation.

What Is an Application User Manual and How to Write One
Documentation

What Is an Application User Manual and How to Write One

We'll explain what a user manual is, how to create it, and why it is important to have one.

6 Things That Good Technical Writers Avoid Doing
Documentation

6 Things That Good Technical Writers Avoid Doing

This article will help technical writers avoid common pitfalls when writing technical documentation for a software product.

Visuals in Technical Documentation: A Guide
Documentation

Visuals in Technical Documentation: A Guide

Visuals can raise technical documentation to another level. Therefore, this article will provide you with all the information you need to know about using visuals in technical documentation.

6 Tips for Great Developer Documentation
Documentation

6 Tips for Great Developer Documentation

Did you know that out of all the technical documentation you have to accompany your software products, developer documentation is probably the most important? In this article, we'll explain how to create great developer documentation.

Complete Guide to Using Diagrams in Software Documentation
Documentation

Complete Guide to Using Diagrams in Software Documentation

In this article, we'll outline everything you need to know about using diagrams in software documentation.

Why Developers Are Not Using Your APIs
Documentation

Why Developers Are Not Using Your APIs

This article will discuss why developers are not using your APIs, and we'll also provided you with some tips to get developers to use them more often.

How to Improve Developer Documentation?
Documentation

How to Improve Developer Documentation?

We’ll present you with valuable practices you can use to improve your developer documentation and create a top-notch resource.

The Usability of Technical Documentation: An Overview
Documentation

The Usability of Technical Documentation: An Overview

You'll learn all about technical documentation usability, why it’s significant, and its best practices.

API Documentation: Improving the API Developer Experience
Documentation

API Documentation: Improving the API Developer Experience

This article will explain the importance of API documentation in a developer’s day-to-day life.

What Makes Writing Code Documentation a Challenge
Documentation

What Makes Writing Code Documentation a Challenge

We’ll talk about the challenges of documenting code and offer some possible solutions to make it easier to write as well as consume.

What Is a Troubleshooting Guide and How to Write One
Documentation

What Is a Troubleshooting Guide and How to Write One

In this article, we'll explain what a troubleshooting guide is, why you should you create it, and how to do it.

11 Top Code Documentation Tools to Make Your Life Easier
Documentation

11 Top Code Documentation Tools to Make Your Life Easier

This article will discuss the eleven best code documentation tools that will make your developers’ lives easier.

Examples of Great Developer Documentation
Documentation

Examples of Great Developer Documentation

In this article, we'll show you examples of great developer documentation that will inspire you to create high-quality developer documentation of your own.

How to Reduce Customer Support Costs for Your SaaS
Documentation

How to Reduce Customer Support Costs for Your SaaS

This article will teach you how to can reduce customer service costs while still providing excellent support.

The Ultimate Guide to Product Knowledge Training
Documentation

The Ultimate Guide to Product Knowledge Training

In this article, we'll explain everything you should know about product knowledge training.

Product Experience: What Is It and How to Improve It
Documentation

Product Experience: What Is It and How to Improve It

This article will give you a general idea of what product experience is, why it is important, who should own it, and how to improve it.

Strategies for Reducing Your Support Ticket Volume
Documentation

Strategies for Reducing Your Support Ticket Volume

You will learn how to reduce support tickets by implementing a few strategies that alleviate the pressure on your support team without actually reducing the quality of the support you’re providing for your customers is definitely a sensible goal to have.

What Is Customer Success for SaaS Products?
Documentation

What Is Customer Success for SaaS Products?

In this article, we'll introduce the concept of customer success for SaaS products and its unique roles.

A Guide to Self-Service User Onboarding for SaaS Companies
Documentation

A Guide to Self-Service User Onboarding for SaaS Companies

This article will explain what self service onboarding is and how it can help your SaaS company scale faster.

The Ultimate Guide to Customer Delight
Documentation

The Ultimate Guide to Customer Delight

This guide will provide you with a general understanding of what customer delight is and how it can be measured.

User Adoption: A Guide for SaaS Companies
Documentation

User Adoption: A Guide for SaaS Companies

User adoption isn’t easy for SaaS companies. However, there is no reason to worry; this article will discuss SaaS user adoption practices, including best metrics and creating a user adoption strategy.

Steps to Create a Great Product Adoption Strategy
Documentation

Steps to Create a Great Product Adoption Strategy

This article will show you how to build a product adoption strategy that will allow you to do all of this, and it all starts with some smart goal-setting.

How to Improve SaaS User Education
Documentation

How to Improve SaaS User Education

When it comes to SaaS user education, you want to provide the best you can. To help you achieve that, we'll share our best tips on improving user education.

How to Write Great Product Release Notes
Documentation

How to Write Great Product Release Notes

Product release notes are an invaluable component of your software service. Therefore, in this article, you will learn some release notes best practices.

5 Reasons Why Users Don't Read Your Release Notes
Documentation

5 Reasons Why Users Don't Read Your Release Notes

This article will discuss five reasons why users don't read your product release notes and how you can improve the experience of your users by teaching them about your product.

How to Automate Your SaaS User Onboarding
Documentation

How to Automate Your SaaS User Onboarding

We will show you how SaaS user onboarding works and discuss some of the elements of the process that can be automated for improved user adoption and customer satisfaction.

Ultimate Guide to SaaS Product Release Notes
Documentation

Ultimate Guide to SaaS Product Release Notes

In this article, we’re going to go over the basics of what release notes are, why they’re important, and how they’re made and distributed.

Types of Educational Content for Your SaaS Users
Documentation

Types of Educational Content for Your SaaS Users

User education is crucial for your SaaS product. This article will discuss the best types of educational content you can create for your SaaS users.

12 SaaS Customer Education Ideas for Minimizing Churn
Documentation

12 SaaS Customer Education Ideas for Minimizing Churn

In this article, we'll discuss 12 excellent customer education ideas that can help you reduce churn.

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Lemonbase

Learn why Lemonbase switched to Archbee from Notion, after trying GitBook.

we can provide a more pleasant experience to our service users than conventional documentation platforms

Read story →
Rollstack

Learn how Rollstack uses Archbee for SaaS documentation that does not suck.

we needed a documentation tool destined for pure SaaS players

Read story →
FlashStart

Learn how FlashStart improved documentation quality, enhanced team collaboration, and increased productivity by using Archbee as their docs platform.

we improved documentation quality, enhanced team collaboration, and increased productivity with Archbee

Read story →
Kindroid

Learn how Kindroid uses Archbee for in-app user guides for mobile apps.

the platform has been very easy to use and provides us what we need

Read story →
MedShift

Learn how Medshift uses Archbee as a knowledgebase with stating and user friendly interface for their users.

we have found that although Archbee development began in our department, other departments in our company have found it to be a better alternative to legacy knowledge-base platforms we have used in the past after demonstrating its abilities in meetings

Read story →
Digitail

Learn how Digitail uses Archbee for API documentation for veterinary clinics who need integration.

our support time has reduced a lot, most simple questions can be answered by the AI assistant and what reaches our team in the end is more relevant and targeted problems

Read story →
Continuum Industries

Learn how Continuum Industries is using Archbee in their product with our App Widget for a complex enterprise product

it's easy to embed the documentation within the product, that I could maintain myself without developer hours

Read story →
UNITH

Learn how UNITH saved a lot of human resources to enable their customers to use the API that sits on top of the digital human platform

Archbee is helping us more than we anticipated from a sales perspective

Read story →
SourceForge

Learn how SourceForge uses Archbee for a documentation portal platform with fair pricing.

we’ve been told by many customers that our new documentation section powered by Archbee is very comprehensive and easy for them to read and understand

Read story →
Altrata

Learn how Altrata uses Archbee for API documentation and saves plenty of time while not building a documentation platform internally.

we liked the ability to host multiple domains, SSO support, and have multiple spaces with Archbee

Read story →
Judopay

Learn how Judopay significantly improved their user documentation processes with Archbee.

With Archbee in place, "our developer documentation now has a more professional look and is easier for our end users to follow the steps to integrate with us.

Read story →
Cast Group

Learn how Cast Group improved support and fostered customer autonomy with Archbee.

Archbee allowed us to organize all the documentaiton for our products in a way that truly supports our customers.

Read story →
Metzler

Learn how Metzler uses Archbee for FAQs and never has to worry about correct sitemap configurations again.

after every single department can structure their own part of the Archbee FAQ, we are very confident that we will create a good platform with a huge knowledge base

Read story →
RealDesk AI

Learn how RealDesk improved customer training by using documentation created and shared with Archbee.

We're really happy with Archbee and we're looking forward to doing a lot more with it and creating more content

Read story →
Monetate

Learn how Monetate redesigned their documentation to meet growing internal and external requirements using Archbee

Since officially launching Monetate Developer Hub on 5 September, a fair number of Monetate employees have raved about how much better the developer documentation looks.

Read story →
Element Logic

Learn how Element Logic has been improving technical knowledge sharing with Archbee.

First of all, and the surprise was that it was so easy to write and to use a writer. That meant that our product managers and our developers wanted to write technical documentation suddenly.

Read story →
Lynceus

Learn how Lynceus leveraged our start-up program and changed the way they create and share documentation with Archbee.

Archbee provided us with a simple way to keep our docs up to date and easily share them with internal and external readers".

Read story →
Ocient

Learn how Ocient increased web traffic to their documentation by using Archbee as their SEO-optimized documentation platform.

we've seen a 5x increase in web traffic to docs.ocient.com and saw Ocient's Google search rankings for documentation rank in the top 10 results

Read story →
Qualetics

Learn how Qualetics is providing its customers with the documentation they need through the knowledge base built using Archbee.

Archbee is a great ally to our platform. Our knowledge base meets our customers expectations.

Read story →
N-Dream AG (AirConsole)

Learn how N-Dream AG switched from an in-house documentation solution that was difficult to maintain and upgrade to Archbee with very different results.

We have gone through an update project for our documentation where several people from different departments within our company collaborated; and the experience was very positive.

Read story →
Lemonbase

Learn why Lemonbase switched to Archbee from Notion, after trying GitBook.

we can provide a more pleasant experience to our service users than conventional documentation platforms

Read story →
Rollstack

Learn how Rollstack uses Archbee for SaaS documentation that does not suck.

we needed a documentation tool destined for pure SaaS players

Read story →
FlashStart

Learn how FlashStart improved documentation quality, enhanced team collaboration, and increased productivity by using Archbee as their docs platform.

we improved documentation quality, enhanced team collaboration, and increased productivity with Archbee

Read story →
Kindroid

Learn how Kindroid uses Archbee for in-app user guides for mobile apps.

the platform has been very easy to use and provides us what we need

Read story →
MedShift

Learn how Medshift uses Archbee as a knowledgebase with stating and user friendly interface for their users.

we have found that although Archbee development began in our department, other departments in our company have found it to be a better alternative to legacy knowledge-base platforms we have used in the past after demonstrating its abilities in meetings

Read story →
Digitail

Learn how Digitail uses Archbee for API documentation for veterinary clinics who need integration.

our support time has reduced a lot, most simple questions can be answered by the AI assistant and what reaches our team in the end is more relevant and targeted problems

Read story →
Continuum Industries

Learn how Continuum Industries is using Archbee in their product with our App Widget for a complex enterprise product

it's easy to embed the documentation within the product, that I could maintain myself without developer hours

Read story →
UNITH

Learn how UNITH saved a lot of human resources to enable their customers to use the API that sits on top of the digital human platform

Archbee is helping us more than we anticipated from a sales perspective

Read story →
SourceForge

Learn how SourceForge uses Archbee for a documentation portal platform with fair pricing.

we’ve been told by many customers that our new documentation section powered by Archbee is very comprehensive and easy for them to read and understand

Read story →
Altrata

Learn how Altrata uses Archbee for API documentation and saves plenty of time while not building a documentation platform internally.

we liked the ability to host multiple domains, SSO support, and have multiple spaces with Archbee

Read story →
Judopay

Learn how Judopay significantly improved their user documentation processes with Archbee.

With Archbee in place, "our developer documentation now has a more professional look and is easier for our end users to follow the steps to integrate with us.

Read story →
Cast Group

Learn how Cast Group improved support and fostered customer autonomy with Archbee.

Archbee allowed us to organize all the documentaiton for our products in a way that truly supports our customers.

Read story →
Metzler

Learn how Metzler uses Archbee for FAQs and never has to worry about correct sitemap configurations again.

after every single department can structure their own part of the Archbee FAQ, we are very confident that we will create a good platform with a huge knowledge base

Read story →
RealDesk AI

Learn how RealDesk improved customer training by using documentation created and shared with Archbee.

We're really happy with Archbee and we're looking forward to doing a lot more with it and creating more content

Read story →
Monetate

Learn how Monetate redesigned their documentation to meet growing internal and external requirements using Archbee

Since officially launching Monetate Developer Hub on 5 September, a fair number of Monetate employees have raved about how much better the developer documentation looks.

Read story →
Element Logic

Learn how Element Logic has been improving technical knowledge sharing with Archbee.

First of all, and the surprise was that it was so easy to write and to use a writer. That meant that our product managers and our developers wanted to write technical documentation suddenly.

Read story →
Lynceus

Learn how Lynceus leveraged our start-up program and changed the way they create and share documentation with Archbee.

Archbee provided us with a simple way to keep our docs up to date and easily share them with internal and external readers".

Read story →
Ocient

Learn how Ocient increased web traffic to their documentation by using Archbee as their SEO-optimized documentation platform.

we've seen a 5x increase in web traffic to docs.ocient.com and saw Ocient's Google search rankings for documentation rank in the top 10 results

Read story →
Qualetics

Learn how Qualetics is providing its customers with the documentation they need through the knowledge base built using Archbee.

Archbee is a great ally to our platform. Our knowledge base meets our customers expectations.

Read story →
N-Dream AG (AirConsole)

Learn how N-Dream AG switched from an in-house documentation solution that was difficult to maintain and upgrade to Archbee with very different results.

We have gone through an update project for our documentation where several people from different departments within our company collaborated; and the experience was very positive.

Read story →

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Knowledge Management, Documentation, Technical Writing Blog - Page 3 | Archbee