Knowledge Management, Documentation, Technical Writing Blog

Join 5000+ people from around the world that receive a monthly edition of the Archbee Blog Newsletter.

All Posts

Steps for Building a Great SaaS Customer Education Program
Knowledge Management

Steps for Building a Great SaaS Customer Education Program

This article will explain how you can build a great SaaS customer education program in just six steps.

7 Useful Tips for Better User Software Adoption
Documentation

7 Useful Tips for Better User Software Adoption

We will provide you with seven practical tips for improving user software adoption and unlocking all of the benefits that come with it.

How to Increase Feature Adoption for Your SaaS Product
Documentation

How to Increase Feature Adoption for Your SaaS Product

This article will provide you with a few ways to increase feature adoption for your SaaS product. It's important to constantly add new features to your product, but you should also make sure that they're adopted.

Obstacles to Successful Product Adoption
Documentation

Obstacles to Successful Product Adoption

This article will discuss five potential product adoption challenges that you might face. We'll also suggest some solutions to overcome them.

Announcing New Features to Drive Product Adoption
Documentation

Announcing New Features to Drive Product Adoption

This article will show you a couple of ways of doing new feature announcement for your SaaS product.

Tips for Building a Great Customer Education Program
Documentation

Tips for Building a Great Customer Education Program

A customer education program can bring numerous benefits to your SaaS company. Therefore, in this article, we'll reveal some tips for building a great customer education program.

Methods to Accelerate Your SaaS Product Adoption
Documentation

Methods to Accelerate Your SaaS Product Adoption

We will explore some product adoption methods and teach you how you can implement them in your own adoption process.

SaaS Customer Education Guide
Documentation

SaaS Customer Education Guide

Customer education is essential for success in the SaaS industry. In this guide, we will teach you what customer education is, why is it important, and how to approach it in the most effective way.

Important Benefits of Customer Education to Keep In Mind
Documentation

Important Benefits of Customer Education to Keep In Mind

In this article, we’ll discuss important benefits of customer education that you should keep in mind.

Customer Education KPIs You Should Be Tracking
Documentation

Customer Education KPIs You Should Be Tracking

This article will show you which customer education metrics you should be tracking. You can use these KPIs to see how well your education methods are working and to make changes to improve the way you educate your users.

How to Use Customer Education to Improve Product Adoption
Documentation

How to Use Customer Education to Improve Product Adoption

This article will present you with proven ways of using customer education to improve product adoption.

Product Adoption Metrics You Should Be Tracking for Your SaaS
Documentation

Product Adoption Metrics You Should Be Tracking for Your SaaS

This article will discuss some of the most important product adoption metrics in SaaS business and their value and possibilities for implementation.

6 Stages of the Product Adoption Process
Documentation

6 Stages of the Product Adoption Process

In this article, we’ll take a closer look at the six stages of the product adoption process and discuss some good practices for improving each one.

Strategies SaaS Companies Can Use to Improve User Adoption
Documentation

Strategies SaaS Companies Can Use to Improve User Adoption

It's no secret that SaaS companies need to invest a lot of effort into user adoption. This article will discuss three user adoption strategies that SaaS companies can use.

The Ultimate Guide to Product Adoption for SaaS Companies
Documentation

The Ultimate Guide to Product Adoption for SaaS Companies

Buying software isn't simple. Customers go through multiple stages called the product adoption process, and in this article, we’ll tell you exactly what they entail, why they’re important, and what you can do to speed up the time needed for users to fall in love with your product.

Product Adoption Curve: 5 Types of Adopters to Know About
Documentation

Product Adoption Curve: 5 Types of Adopters to Know About

You'll learn all about the product adoption curve as we'll explain five types of adopters and how you can make your product more attractive to them.

How to Write Good Developer Documentation
Documentation

How to Write Good Developer Documentation

Developer documentation tells the story of your code. That’s why, in this article, we’ll teach you how to make your documentation easy on the eyes and as useful as possible to the person reading it.

What Is SDK Documentation and How Does It Differ From API?
Documentation

What Is SDK Documentation and How Does It Differ From API?

Differentiating between SDK and API documentation can be difficult at times. Therefore, in this article, we will explain what SDK documentation is and how it differs from API.

Importance of Product Knowledge for Customer Service
Documentation

Importance of Product Knowledge for Customer Service

In this article, we’ll discuss why product knowledge is specifically important for customer service.

What Is Product Knowledge: Benefits, Types, and Tips
Documentation

What Is Product Knowledge: Benefits, Types, and Tips

Product knowledge is what enables your team to develop, market, sell, and service software. In this article, we'll explain why this skill is so important for SaaS businesses and learn how to develop and distribute it.

How Can SaaS Companies Improve Their Customer Experience
Documentation

How Can SaaS Companies Improve Their Customer Experience

In this article, we will explain how to provide a stellar SaaS customer experience.

Archbee's most notable features over the past 12 months
Company Updates

Archbee's most notable features over the past 12 months

We are getting closer to the end of 2022 and it's a great time to look back and share what we worked on.

What is Software End User Documentation?
Documentation

What is Software End User Documentation?

We'll teach you what end user documentation is, how it can be created, and why it's important.

A Simple Checklist to Ensure Top-Notch Product Documentation
Documentation

A Simple Checklist to Ensure Top-Notch Product Documentation

In this article, you'll learn how to create product documentation that will be an impeccable resource for all your customers.

Ultimate Guide to README Docs
Documentation

Ultimate Guide to README Docs

This guide will be of great help if you're new to README files and want to create one for your project.

Top SaaS Knowledge Base Examples to Inspire You
Documentation

Top SaaS Knowledge Base Examples to Inspire You

In this article, we’ll present top SaaS knowledge base examples, which can inspire you to build your own flawless resource.

How to Best Educate Users on Your SaaS Product
Documentation

How to Best Educate Users on Your SaaS Product

SaaS products aren’t necessarily intuitive to use. In this article, we'll show you six ways to best educate users on your SaaS product.

How to Boost SaaS Product Adoption
Documentation

How to Boost SaaS Product Adoption

In this article, you’ll find four tried-and-true methods for increasing SaaS product adoption that will help you retain your customers after purchase.

10 Best Help Authoring Tools to Try
Documentation

10 Best Help Authoring Tools to Try

Help authoring tools are your main allies in providing your customers with the knowledge they need. We'll discuss ten of the best help authoring tools on the market, the features of each of them, as well as their pricing.

6 KPIs to Track For Your Product Knowledge Base
Documentation

6 KPIs to Track For Your Product Knowledge Base

This article will help you understand which KPIs to track for your product knowledge base.

Tips for Creating a More Interactive Knowledge Base for Your Software Product
Documentation

Tips for Creating a More Interactive Knowledge Base for Your Software Product

In this article, we'll share some tips for creating a more interactive knowledge base for your software product.

7 Common Features All Good Software Documentation Tools Have
Documentation

7 Common Features All Good Software Documentation Tools Have

We'll discuss the most important features to consider when choosing a software documentation tool.

Best Practices in Writing User Documentation
Documentation

Best Practices in Writing User Documentation

We'll talk about about the best practices you should follow to create the best user documentation possible.

How to Improve Your Customer Self-Service with Product Documentation
Documentation

How to Improve Your Customer Self-Service with Product Documentation

This article will provide you with some tips for improving customer self service with product documentation. These tips are very easy to implement right away, and they can help your support team reduce the pressure on them to answer more questions from users.

Why is Technical Documentation Important for Developers
Documentation

Why is Technical Documentation Important for Developers

Believe it or not, even experts in their fields, like software developers, can benefit from technical documentation, regardless if it’s available to them or if they create it themselves. In this article, we'll show you why technical documentation is important for developers.

5 Most Important Technical Documents for Product Managers
Documentation

5 Most Important Technical Documents for Product Managers

Product managers need all the help they can get to organize their work. Here's where product manager documentation comes to play. This article will discuss five of the most important technical documents product managers can use.

Design Tips for Making Your Product Knowledge Base Look Great
Documentation

Design Tips for Making Your Product Knowledge Base Look Great

When your users have questions or problems, their first stop will be your product knowledge base. To ensure its usefulness, you want the knowledge base to look good. This article will provide some knowledge base design tips that will help you create a beautiful product knowledge base.

How To Make Your User Documentation Stand Out
Documentation

How To Make Your User Documentation Stand Out

If you’re offering a software product to your customers, your user documentation should definitely be integral to it. In this article, we’ll provide you with best practices that will make your user documentation stand out.

How to Improve Your Technical Writing Skills
Documentation

How to Improve Your Technical Writing Skills

If you want to find out how to improve technical writing skills, this article will set you on the right path. We’ve gathered a few tried and tested methods of improving your technical writing skills, with which your abilities are sure to flourish.

Why Is User Documentation Important for SaaS Companies?
Documentation

Why Is User Documentation Important for SaaS Companies?

We'll discuss the benefits of user documentation and how it can be a very valuable customer support channel for SaaS companies.

Tips for Keeping Your Product Documentation in Great Shape
Documentation

Tips for Keeping Your Product Documentation in Great Shape

Nowadays, product documentation maintenance is more important than ever. In this article, we’ll share with you some tips on how to keep your product documentation in great shape.

9 Examples of Great SaaS End User Documentation to Learn From
Documentation

9 Examples of Great SaaS End User Documentation to Learn From

We're bringing you nine beautifully designed and well-organized user documentation examples you can learn from when building your own user knowledge base.

SaaS Product Documentation Mistakes to Avoid Doing
Documentation

SaaS Product Documentation Mistakes to Avoid Doing

This article will outline the most common SaaS product documentation mistakes and how you can avoid them.

Steps for Building an Effective Knowledge Base for Your Product
Documentation

Steps for Building an Effective Knowledge Base for Your Product

Let us explain how you can build product knowledge base for your software product.

9 Technical Documentation Tools to Help You Produce Better Docs
Documentation

9 Technical Documentation Tools to Help You Produce Better Docs

We’ll discuss nine excellent technical documentation tools that will help you produce better docs to satisfy the needs of your users.

How to Turn Your SaaS Product Documentation into a Growth Engine
Documentation

How to Turn Your SaaS Product Documentation into a Growth Engine

This article will show you how to create and deploy SaaS product documentation that acts like a lead magnet and convinces new users to sign up for your service.

Differences Between Technical Writers and UX Writers
Documentation

Differences Between Technical Writers and UX Writers

Technical writers and UX writers use their skills to help users overcome those challenges, but they don’t have the same job. In this article, we will help you understand the differences between technical writers and UX writers.

SEO Tips for Optimizing Your Product Knowledge Base
Documentation

SEO Tips for Optimizing Your Product Knowledge Base

In this article, we'll reveal six practical tips for boosting your SEO results and optimizing your product knowledge base.

6 Ways Technical Documentation Positively Impacts Your Finances
Documentation

6 Ways Technical Documentation Positively Impacts Your Finances

This article will show you six ways technical documentation can help you generate more revenue and safeguard your budget.

How to Create Perfect SaaS Product Documentation for Your Customers
Documentation

How to Create Perfect SaaS Product Documentation for Your Customers

Product documentation usually isn’t on the top of the list when a company determines priorities for their SaaS business. And that can be a mistake. Therefore, in this article, we’ll show you how to create product documentation you’ll proudly present to your customers.

Trusted with Knowledge Portals by Teams Worldwide

See how organizations transform their knowledge workflows and knowledge sharing practices.

Users Love Us
Highest User Adoption Winter 2025
Most Implementable Winter 2025
Best Est. ROI Winter 2025
High Performer Winter 2025
Lemonbase

Learn why Lemonbase switched to Archbee from Notion, after trying GitBook.

we can provide a more pleasant experience to our service users than conventional documentation platforms

Read story →
Rollstack

Learn how Rollstack uses Archbee for SaaS documentation that does not suck.

we needed a documentation tool destined for pure SaaS players

Read story →
FlashStart

Learn how FlashStart improved documentation quality, enhanced team collaboration, and increased productivity by using Archbee as their docs platform.

we improved documentation quality, enhanced team collaboration, and increased productivity with Archbee

Read story →
Kindroid

Learn how Kindroid uses Archbee for in-app user guides for mobile apps.

the platform has been very easy to use and provides us what we need

Read story →
MedShift

Learn how Medshift uses Archbee as a knowledgebase with stating and user friendly interface for their users.

we have found that although Archbee development began in our department, other departments in our company have found it to be a better alternative to legacy knowledge-base platforms we have used in the past after demonstrating its abilities in meetings

Read story →
Digitail

Learn how Digitail uses Archbee for API documentation for veterinary clinics who need integration.

our support time has reduced a lot, most simple questions can be answered by the AI assistant and what reaches our team in the end is more relevant and targeted problems

Read story →
Continuum Industries

Learn how Continuum Industries is using Archbee in their product with our App Widget for a complex enterprise product

it's easy to embed the documentation within the product, that I could maintain myself without developer hours

Read story →
UNITH

Learn how UNITH saved a lot of human resources to enable their customers to use the API that sits on top of the digital human platform

Archbee is helping us more than we anticipated from a sales perspective

Read story →
SourceForge

Learn how SourceForge uses Archbee for a documentation portal platform with fair pricing.

we’ve been told by many customers that our new documentation section powered by Archbee is very comprehensive and easy for them to read and understand

Read story →
Altrata

Learn how Altrata uses Archbee for API documentation and saves plenty of time while not building a documentation platform internally.

we liked the ability to host multiple domains, SSO support, and have multiple spaces with Archbee

Read story →
Judopay

Learn how Judopay significantly improved their user documentation processes with Archbee.

With Archbee in place, "our developer documentation now has a more professional look and is easier for our end users to follow the steps to integrate with us.

Read story →
Cast Group

Learn how Cast Group improved support and fostered customer autonomy with Archbee.

Archbee allowed us to organize all the documentaiton for our products in a way that truly supports our customers.

Read story →
Metzler

Learn how Metzler uses Archbee for FAQs and never has to worry about correct sitemap configurations again.

after every single department can structure their own part of the Archbee FAQ, we are very confident that we will create a good platform with a huge knowledge base

Read story →
RealDesk AI

Learn how RealDesk improved customer training by using documentation created and shared with Archbee.

We're really happy with Archbee and we're looking forward to doing a lot more with it and creating more content

Read story →
Monetate

Learn how Monetate redesigned their documentation to meet growing internal and external requirements using Archbee

Since officially launching Monetate Developer Hub on 5 September, a fair number of Monetate employees have raved about how much better the developer documentation looks.

Read story →
Element Logic

Learn how Element Logic has been improving technical knowledge sharing with Archbee.

First of all, and the surprise was that it was so easy to write and to use a writer. That meant that our product managers and our developers wanted to write technical documentation suddenly.

Read story →
Lynceus

Learn how Lynceus leveraged our start-up program and changed the way they create and share documentation with Archbee.

Archbee provided us with a simple way to keep our docs up to date and easily share them with internal and external readers".

Read story →
Ocient

Learn how Ocient increased web traffic to their documentation by using Archbee as their SEO-optimized documentation platform.

we've seen a 5x increase in web traffic to docs.ocient.com and saw Ocient's Google search rankings for documentation rank in the top 10 results

Read story →
Qualetics

Learn how Qualetics is providing its customers with the documentation they need through the knowledge base built using Archbee.

Archbee is a great ally to our platform. Our knowledge base meets our customers expectations.

Read story →
N-Dream AG (AirConsole)

Learn how N-Dream AG switched from an in-house documentation solution that was difficult to maintain and upgrade to Archbee with very different results.

We have gone through an update project for our documentation where several people from different departments within our company collaborated; and the experience was very positive.

Read story →
Lemonbase

Learn why Lemonbase switched to Archbee from Notion, after trying GitBook.

we can provide a more pleasant experience to our service users than conventional documentation platforms

Read story →
Rollstack

Learn how Rollstack uses Archbee for SaaS documentation that does not suck.

we needed a documentation tool destined for pure SaaS players

Read story →
FlashStart

Learn how FlashStart improved documentation quality, enhanced team collaboration, and increased productivity by using Archbee as their docs platform.

we improved documentation quality, enhanced team collaboration, and increased productivity with Archbee

Read story →
Kindroid

Learn how Kindroid uses Archbee for in-app user guides for mobile apps.

the platform has been very easy to use and provides us what we need

Read story →
MedShift

Learn how Medshift uses Archbee as a knowledgebase with stating and user friendly interface for their users.

we have found that although Archbee development began in our department, other departments in our company have found it to be a better alternative to legacy knowledge-base platforms we have used in the past after demonstrating its abilities in meetings

Read story →
Digitail

Learn how Digitail uses Archbee for API documentation for veterinary clinics who need integration.

our support time has reduced a lot, most simple questions can be answered by the AI assistant and what reaches our team in the end is more relevant and targeted problems

Read story →
Continuum Industries

Learn how Continuum Industries is using Archbee in their product with our App Widget for a complex enterprise product

it's easy to embed the documentation within the product, that I could maintain myself without developer hours

Read story →
UNITH

Learn how UNITH saved a lot of human resources to enable their customers to use the API that sits on top of the digital human platform

Archbee is helping us more than we anticipated from a sales perspective

Read story →
SourceForge

Learn how SourceForge uses Archbee for a documentation portal platform with fair pricing.

we’ve been told by many customers that our new documentation section powered by Archbee is very comprehensive and easy for them to read and understand

Read story →
Altrata

Learn how Altrata uses Archbee for API documentation and saves plenty of time while not building a documentation platform internally.

we liked the ability to host multiple domains, SSO support, and have multiple spaces with Archbee

Read story →
Judopay

Learn how Judopay significantly improved their user documentation processes with Archbee.

With Archbee in place, "our developer documentation now has a more professional look and is easier for our end users to follow the steps to integrate with us.

Read story →
Cast Group

Learn how Cast Group improved support and fostered customer autonomy with Archbee.

Archbee allowed us to organize all the documentaiton for our products in a way that truly supports our customers.

Read story →
Metzler

Learn how Metzler uses Archbee for FAQs and never has to worry about correct sitemap configurations again.

after every single department can structure their own part of the Archbee FAQ, we are very confident that we will create a good platform with a huge knowledge base

Read story →
RealDesk AI

Learn how RealDesk improved customer training by using documentation created and shared with Archbee.

We're really happy with Archbee and we're looking forward to doing a lot more with it and creating more content

Read story →
Monetate

Learn how Monetate redesigned their documentation to meet growing internal and external requirements using Archbee

Since officially launching Monetate Developer Hub on 5 September, a fair number of Monetate employees have raved about how much better the developer documentation looks.

Read story →
Element Logic

Learn how Element Logic has been improving technical knowledge sharing with Archbee.

First of all, and the surprise was that it was so easy to write and to use a writer. That meant that our product managers and our developers wanted to write technical documentation suddenly.

Read story →
Lynceus

Learn how Lynceus leveraged our start-up program and changed the way they create and share documentation with Archbee.

Archbee provided us with a simple way to keep our docs up to date and easily share them with internal and external readers".

Read story →
Ocient

Learn how Ocient increased web traffic to their documentation by using Archbee as their SEO-optimized documentation platform.

we've seen a 5x increase in web traffic to docs.ocient.com and saw Ocient's Google search rankings for documentation rank in the top 10 results

Read story →
Qualetics

Learn how Qualetics is providing its customers with the documentation they need through the knowledge base built using Archbee.

Archbee is a great ally to our platform. Our knowledge base meets our customers expectations.

Read story →
N-Dream AG (AirConsole)

Learn how N-Dream AG switched from an in-house documentation solution that was difficult to maintain and upgrade to Archbee with very different results.

We have gone through an update project for our documentation where several people from different departments within our company collaborated; and the experience was very positive.

Read story →

Join 3,000+ Teams Using Knowledge Portals as the #1 Resource to Answer Team & Customer Questions

Answer questions instantly with AI powered by your documentation.

Knowledge Management, Documentation, Technical Writing Blog - Page 4 | Archbee