Self-service customer support
Provide exceptional self-service customer support
Empower your customers to find the answers they need quickly and easily with Archbee's powerful self-service customer knowledge base.
Leading companies already trust Archbee with their product documentation
Empower your customers
Enhance your support team
Build a scalable knowledge base
24/7 Customer Support Made Easy
Cost Savings
Businesses can save money on support staffing and resources by reducing the volume of customer support inquiries.
Powerful integrations
Archbee integrates with a range of other tools, including Intercom and chatbots.
90% of consumers expect a brand to have an online customer support portal or self-service option.
Reporting and Analytics
Archbee's reporting and analytics features provide valuable insights about customer searches and feedback, helping you identify areas for improvement and track your progress over time.
User-friendly interface
Archbee is intuitive and easy to use, with a user-friendly interface and a range of customizable features to fit your business's brand, providing a seamless customer experience.
Improved Knowledge Management
Archbee's knowledge management platform enables you to create and manage a centralized knowledge base with articles, FAQs, and other resources to help customers find the information they need.
Drive sales growth
Providing customers with a self-service support portal can increase their satisfaction by enabling them to quickly and easily find the information they need to resolve their issues.
"Like many, we originally built our own documentation portal in house. But as our team grew, it became a huge headache. With Archbee, everyone (even non-technicals) can create, update and share documentation with users or developers. It's like Notion — but purpose built for technical docs."
Greg Soltys, docuflow Product Manager at
"Archbee makes building our docs enjoyable and I'm a developer at core, so you know that's saying something. We use Archbee to create and share private documentation with a multitude of our clients in the DTC world."
Scott Wickberg, Owner & Creative Director
"Once we started scaling our team, documentation became very important. Our markdown-based solution in GitHub couldn't be handled by newer non-technical team members so we were looking for a modern solution for knowledge documentation. We found Archbee and we're super happy with its development."
Alex Circei, Founder & CEO
"The interface is clean and very easy to use. It has everything we would expect from a modern documentation platform built for teams that build software. We can build any type of documentation, from user guides to developer API references and sharing it couldn't be easier. Just hit publish!"
Delphine Marceau, Head of Customer Care
