Self-service customer support

Provide exceptional self-service customer support

Empower your customers to find the answers they need quickly and easily with Archbee's powerful self-service customer knowledge base.

Leading companies already trust Archbee with their product documentation

Empower your customers

Your Customers will find the answers they need quickly and easily, which improves the overall customer experience.

Enhance your support team

Reduce the volume of customer support inquiries, enabling your support team to focus on more complex issues.

Build a scalable knowledge base

Whether you're a small business or an enterprise, Archbee's platform can scale to meet your growing customer support needs.

24/7 Customer Support Made Easy

Cost Savings

Businesses can save money on support staffing and resources by reducing the volume of customer support inquiries.

Powerful integrations

Archbee integrates with a range of other tools, including Intercom and chatbots.

90% of consumers expect a brand to have an online customer support portal or self-service option.

Reporting and Analytics

Archbee's reporting and analytics features provide valuable insights about customer searches and feedback, helping you identify areas for improvement and track your progress over time.

User-friendly interface

Archbee is intuitive and easy to use, with a user-friendly interface and a range of customizable features to fit your business's brand, providing a seamless customer experience.

Improved Knowledge Management

Archbee's knowledge management platform enables you to create and manage a centralized knowledge base with articles, FAQs, and other resources to help customers find the information they need.

Drive sales growth

Providing customers with a self-service support portal can increase their satisfaction by enabling them to quickly and easily find the information they need to resolve their issues.

"Like many, we originally built our own documentation portal in house. But as our team grew, it became a huge headache. With Archbee, everyone (even non-technicals) can create, update and share documentation with users or developers. It's like Notion — but purpose built for technical docs."
Greg Soltys, docuflow Product Manager at
"Archbee makes building our docs enjoyable and I'm a developer at core, so you know that's saying something. We use Archbee to create and share private documentation with a multitude of our clients in the DTC world."
Scott Wickberg, Owner & Creative Director
"Once we started scaling our team, documentation became very important. Our markdown-based solution in GitHub couldn't be handled by newer non-technical team members so we were looking for a modern solution for knowledge documentation. We found Archbee and we're super happy with its development."
Alex Circei, Founder & CEO
"The interface is clean and very easy to use. It has everything we would expect from a modern documentation platform built for teams that build software. We can build any type of documentation, from user guides to developer API references and sharing it couldn't be easier. Just hit publish!"
Delphine Marceau, Head of Customer Care

Sign up for Archbee today and start providing exceptional customer support that drives business growth

Join 3,000+ teams who trust Archbee for their self-service customer support portal.